Shopping the market for competitive quotes and dealing with claim problems is only a small part of what your insurance broker/consultant should be providing. At Broad Reach Benefits we go much further by providing FREE Value-Added Services that will help you streamline the administration of your benefit plans, help you stay in compliance and improve communication with your employees.
1) Strategic Benefit Plan
A spreadsheet at renewal time is not a strategy. A complete health care strategy should define cost management strategies that will provide your company with direct savings to your medical, disability and workers compensation premiums and provide you with indirect savings in areas such as absenteeism, overtime, recruitment and retention. You may not be able to keep your overall health care costs from increasing, but you can certainly reduce the impact of future increases.
2) Clear Concise Guidance on Healthcare Reform
How will Healthcare Reform impact you and your employees? You need to understand both the positive and negative provisions and when those changes take effect. Receiving the proper guidance throughout the year is essential for long-term business planning. and avoiding surprises.
3) An Employee Communication Web Portal
Provide your employees with one place to go for all their benefits information. Each customized portal is branded with your company's logos and color scheme. Employees will be able to review their plan designs, print claim forms, watch customized educational videos about your benefits, retrieve benefit summaries, view their SPDs, read FAQs, access medical research, get carrier contact information for all your benefits and links to carriers web sites.
These self-service portals significantly reduce the amount of time human resources needs to spend administering the benefits freeing them up for more strategic functions. Your employees will now have complete 24/7 secure access to all the information needed to learn, plan and make benefits decisions.
4) One-Call Customer Service
Staff that knows who you are without your policy number, deals with the carriers for you, and gets you answers without delay.
5) Financial Performance Assessments Through the Year
Provide you with detailed reports and analysis on how your plan is performing, so that you are never surprised at renewal time.
Click Here to see Two Sample Medical Plan Reports that comprise just part of the financial performance assesment process that takes place each quarter.
6) Employee Education (That Actually Works!)
If your experience is where the broker brings in the carrier group rep for a dry, marginally helpful and totally un-motivating presentation, then you should be getting benefit training for your employees that provides tangible results:
Gets the employees to feel good about their benefits
Tells the employees not just what the benefit are, but how to use them
Help employees see how they are on the same team as you are
Help them see how to make better, more intelligent and efficient usage of their benefits
7) COBRA Administration Software
Do you administer COBRA in-house? We provide our clients with a Fully Automated Cobra Software Program:
Automatically administers complex COBRA rules — simply tell the system what happened and when (termination, Medicare entitlement, FMLA, COBRA election, etc.), and it does the rest.
Automatically maintains a detailed event history, including copies of all notices sent and detailed recipient information.
Automatically generates over 40 customized (not boilerplate) notifications.
Automatically generates premium payment schedules and includes payment processing and receivables tracking.
Automatically monitors time-sensitive data and calendars important tasks.
Click here for more detailed Information
8) Professional Objectivity
Is your broker predisposed to select one or two specific carriers? Many carriers give perks and bonuses to those brokers who book certain levels of business with them. Does your broker participate in co-marketing programs with a carrier? If so they may not be motivated to represent your best interests.
9) People Who Are A Pleasure To Work With
Is working with your benefits broker and their staff an enjoyable experience? If not perhaps you should hear what our clients say about working with us. Click here to read our testimonials.
